Despatch and Delivery

We despatch either on the day of receipt of the order or the next working day. We use Royal Mail and DPD. Receipt of goods is normally 3 – 5 working days from despatch within the UK. Express delivery can be arranged at extra cost. Please call us on 01303 840771 to discuss if you have specific requirements.

International deliveries will take longer. We still aim to despatch within the time scale mentioned above, but delivery timescale within countries outside the UK is subject to local postal services. It is impossible for us to gauge exactly how long they will take as there are two postal services involved.

We send by Royal Mail International Standard wherever possible, but if you require your order to be despatched Tracked and Signed, it will incur an additional charge. Please contact us for further information. We can send a link should additional postage charges arise.


A US Administration directive to significantly increase 'last mile' postage rates to carriers outside the US, resulted in an unprecedented 50% increase in postal rates from the UK to the US in 2020 resulting in very high postage rates to the USA. This is entirely out of our control and sadly we had no option but to pass on these additional costs to our customers.




Shipping Charges for UK, US and Australia can be found listed below, but other countries, you will be able to check shipping charge at checkout.

Shipping charges are calculated on the total value of your order at checkout according to the following scale:


£                                                                           £                                             

20.01 - 75.00                                                    4.95

75.01 and above                                         free of charge


£                                                                           £

0.00 - 14.95                                                      18.95

14.96 - 30.95                                                    29.95

30.96 - 44.99                                                    31.95

45.00 - 75.00                                                    37.95

75.01 - 100.00                                                  42.95      



£                                                                            £                                                                    

0.00 - 12.95                                                       11.95

12.96 - 18.95                                                     16.95

18.96 - 30.00                                                     20.95

30.01 - 50.00                                                     22.95

50.01 - 80.00                                                     29.95


We have not listed Europe here as there are now many different rates for different European countries, so shipping can be found by calculating at checkout.


If you wish to know an exact shipping cost prior to ordering, please send an email to: info@heartsdeco.com with details of items you wish to purchase and we will advise an approximate cost by return.




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